Please be aware that our product catalog is continually expanding, and not all items are currently listed. We are diligently working to update our offerings as new products become available.
Warranty Coverage:
This One-Year Limited Warranty (“Warranty”) is provided by Automate Inc (“Company”) and covers defects in materials and workmanship for products purchased from Automate Inc or an authorized retailer (“Product”).
Warranty Period:
The Warranty is valid for one year from the date of original purchase. Proof of purchase must be provided to validate the warranty.
Warranty Terms:
Coverage: This Warranty covers defects in materials and workmanship under normal use. It does not cover damages caused by misuse, abuse, neglect, unauthorized repairs, or modifications.
Exclusions: This Warranty does not cover:
Normal wear and tear
Cosmetic damage (e.g., scratches, dents)
Damage caused by accidents, natural disasters, or external causes
Provide proof of purchase and a description of the defect.
Follow the instructions provided by our customer service team.
Resolution: If a valid warranty claim is submitted, Automate Inc will, at its discretion, repair or replace the defective Product or issue a refund of the purchase price. Replacements or repairs will be made using new or refurbished parts.
Limitation of Liability: To the fullest extent permitted by law, Automate Inc shall not be liable for any incidental, consequential, or special damages arising from the use or inability to use the Product, even if Automate Inc has been advised of the possibility of such damages.
Legal Rights: This Warranty gives you specific legal rights, and you may also have other rights that vary by jurisdiction.
Note: This Warranty is not transferable and applies only to the original purchaser.
Thank you for choosing Automate Inc. We are committed to providing high-quality products and exceptional customer service.
No Charge and No Hassle Return Policy
At Automate Inc, we want you to be completely satisfied with your purchase. That’s why we offer a No Charge and No Hassle Return Policy.
Returns:
If you are not fully satisfied with your purchase, you may return it within 30 days of receipt at no additional cost to you. Simply follow these easy steps:
Initiate a Return: Contact our customer service team at cs@automate-inc.com to request a return authorization. We will provide you with a return shipping label and instructions.
Prepare Your Return: Pack the item securely in its original packaging. Include all accessories, manuals, and any free gifts that came with the product.
Ship the Item: Attach the return shipping label to the package and send it back to us using the carrier specified in the return instructions.
Refunds:
Once we receive and inspect the returned item, we will process your refund promptly. Refunds will be issued to the original payment method. Please allow 5-7 business days for the refund to appear in your account.
No Hassle Guarantee:
We aim to make the return process as simple and straightforward as possible. There are no hidden fees, and you won’t encounter any complications.
Exceptions:
Please note that certain items, such as customized or personalized products, may not be eligible for return. For any questions about return eligibility or policy details, please reach out to our customer service team.
We value your satisfaction and are here to ensure that your return experience is seamless and worry-free. Thank you for choosing Automate Inc.
